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FAQ's

Section 1 - Give us 5 minutes

  • What is Fleet Management?
  • Fleet Management is a complete vehicle management service that enables companies to cut down on paperwork, administration time, and capital expenditure while at the same time maximising their vehicle fleet's productivity.

  • Merrion Fleet Management is 'an independent fleet management company'. What does that mean?
  • We are not owned or have any affiliations to vehicle manufacturers, distributors, or finance houses. What this means for you is peace of mind as the vehicles we recommend will be best suited for your needs - and not ours!

  • What are the benefits of outsourcing our fleet management to Merrion Fleet?
  • There are many benefits, mostly cost and time savings, but also peace of mind.

    • You benefit from the purchasing power that Merrion Fleet negotiates and passes directly on to our clients
    • All motoring costs are amalgamated into one monthly invoice and accompanied by a detailed cost analysis by our motoring experts
    • Your drivers are no longer distracted by maintaining or sourcing their own vehicles and motoring costs are no longer processed through expenses which makes it easier to manage and budget costs.
    • Because vehicles are our business, we are at the forefront of driver safety developments, new vehicle specifications, and as a client of Merrion Fleet you can be assured that every vehicle in your fleet is the best suited for your requirements which leaves you free to concentrate on growing your business.
  • So if I want to source new vehicles. What are my options?
  • You can choose a Contract Hire Lease Agreement, a Finance Lease Agreement or by a Straight Purchase.

  • What support do drivers receive?
  • With a dedicated Account Manager for every new vehicle and a support team of 10 technicians, your drivers will enjoy that Formula 1 pitstop feeling all of the time! Our Driver Services team is known across Ireland for its high levels of attention to driver's needs. Check our blog for updates.

Section 2 - Want to Know More?

  • What position does Merrion Fleet hold within the Irish fleet management market?
  • Merrion Fleet is Ireland's largest independent fleet management company and manages over 4,500 vehicles.

  • Does Merrion Fleet only operate in Ireland?
  • Merrion Fleet is the Irish partner of Athlon Car Lease International which allows us to compete for global and European tenders.

  • What size does our fleet have to be for Merrion Fleet to manage it?
  • Merrion Fleet has invested in systems and people that allows us to offer our fleet management expertise starting from 1 vehicles upwards.

  • Do you supply commercial vehicles as well as passenger vehicles?
  • Yes. We can supply any passenger or commercial vehicle that is available within the Irish market.

  • What options do Merrion offer for the procurement of new vehicles?
  • Companies and individuals can choose the package that best suits their needs:

    1. Contract Hire

    This is where you fix a term in years and mileage. Your monthly payments are based on the difference between the cost of the vehicle after discount and the residual value, i.e. what the vehicle is worth at the end of the agreed term. You are essentially funding the vehicle's depreciation. In this case you are not opting for ownership of the vehicle; it is returned at the end of the lease. For companies some benefits are that,the asset is off balance sheet and is treated as a rental rather than a depreciating asset and there is no residual risk at the end of the term.

    You also have the option of adding a fixed maintenance contract to the monthly lease rental. The maintenance contract covers:

    • Road tax
    • Servicing (as per the manufacturer specifications / at least once a year)
    • Any other vehicle repairs required outside of routine servicing
    • Courtesy vehicle during all service and maintenance work
    • 24 hour roadside assistance
    • Tyres
    • Fleet management fee

    Contract Hire is suitable for all companies and individuals.

    2. Finance Lease

    This is where you finance the discounted cost of the vehicle to zero and hence own the vehicle at the end of the lease. The benefit is that Merrion will pass on its negotiated fleet discounts and will arrange competitive funding through its providers.

    3. Straight Purchase

    This is where you simply pay cash for the vehicle. Merrion Fleet will pass on the discounts that it receives to its fleet management corporate customers.

    Both Finance Lease and Straight Purchase can suit companies that are cash rich and do not want to fix the durations that they keep their vehicles for.

  • What are the core responsibilities of my dedicated account manager?
  • Your dedicated account manager will look after everything you need to keep your fleet on the road including:

    • Advice on the best fleet policy for your needs - what make up of vehicles, finance package, etc.
    • Co-ordination of your vehicle renewal process in accordance with your company car policy
    • Annual driver surveys to measure your driver's satisfaction with the Merrion Fleet service.
    • Your account manager will pro-actively manage the business relationship between you and Merrion Fleet and will hold regular review meetings to keep you updated on developments.
  • What are the core responsibilities of the driver services department?
  • The driver services department is responsible for pro-active vehicle maintenance, including:

    • Servicing and maintenance
    • Tyre repairs and replacements
    • Road tax renewal
    • Fuel management
    • 24 hour breakdown recovery
    • Accident management
    • Replacement vehicles
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Section 3 - Got a little more time?

  • Why should I choose Merrion Fleet as my fleet management provider?
    • Our business is based around providing clients with the highest level of service at the most competitive prices. Our pricing matches or exceeds the best available within the industry. And we believe our service levels are the highest within the industry.
    • Our fleet management solutions are tailored to your needs and requirements. We prefer not to offer off-the-shelf packages to our clients.
    • We are extremely focused on health and safety and work hard to ensure driver safety and corporate compliance.
    • We believe in working in partnership with our clients. This approach of working with you as well as for you has served us well to date.
    • We are a young and dynamic team and we are hungry for your business.
  • What is the difference between Merrion Fleet and its competitors?
    • The owners of Merrion Fleet work in the business full-time.
    • The management team takes a very hands-on approach which enhances the very high level of service that is delivered. Merrion Fleet has the highest level of customer retention in the industry. More details here.
    • Our employees have vast experience within the fleet management and motor industry. We are a team of passionate experts - motor nerds - and we are often quoted in the media for our knowledge and expertise. Read our blog...
    • Perhaps the biggest differerence between Merrion Fleet and our competitors, and one that is often quoted to us by our clients, is the fact that we look after clients in a pro-active way. When you switch to Merrion Fleet, you will find our approach to be a breath of fresh air. And you will enjoy the fact that you will be required to spend less time chasing your fleet managers and more time managing other business issues.

Contact Merrion Fleet

Did you Know?

The Merrion Fleet team outside the office

Merrion Fleet employs 40 people and manages in excess of 4,500 vehicles. We are considered industry experts and are often quoted in the national media and in trade journals.

Have you seen our blog?

Meet the team


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About Merrion Fleet
Delivering exceptional customer service and competitive pricing to corporations and smaller businesses since 1999.
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If you're as passionate about motoring as we are, then consult our blog. Car news, tips on car maintenance, and of course all the latest models!
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Take 5 minutes to get to know us! Everything you need to know about fleet management and financing options.
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